Start a conversation

Creating a new ticket

Tickets can be raised by emailing the detais to or by registering via the web, clicking on 'Start a conversation' and selecting a category and filling in the ticket form. Once this has completed an Encoded support agent will respond to your enquiry.

You will be emailed a link to create a password to log in to the Encoded Help desk where you can view your tickets by clicking 'Sign In'

You can also update outstanding issues by emailing a reply to an open ticket or responding via web.


Please include all pertinent information in regard to any issues raised.

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  1. Dominic Radford

  2. Posted