Thursday 3rd January 2019 08:00 - 17:00
We will be launching our 'new look' Helpdesk very soon! During the maintenance period (as above) the helpdesk website accessed via https://helpdesk.encoded.co.uk will become temporarily unavailable as we migrate data between the old and new platform. During this period you can however still email any requests or queries to firstname.lastname@example.org and we will promptly respond to your ticket as usual.
Please rest assured that once we have completed the change over all of your tickets will still be available and login details will remain the same. Many thanks for your understanding.
If you wish to inform us of any changes to your contact details, please notify us via the e-mail address: