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Scheduled Maintenance - Security update to renew SSL certificates for 'Encoded' websites (no downtime expected) - rescheduled

Maintenance Window: 18/09/2018

 

Due to extra time required maintenance to update internal SSL certificates has been rescheduled. 

If you have any queries or comments, please contact Encoded via our Helpdesk at helpdesk@encoded.co.uk

 

 

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Maintenance Window: 11/09/2018

 

Estimated Duration: 30 mins maintenance (24 hour window) - no downtime expected.

 

Description of Maintenance: As part of ongoing security practices our internal SSL certificates require renewing and applying for all sub-domains of 'encoded.co.uk'

This will include certificate updates to the following customer facing domains:

customers.encoded.co.uk

portal.encoded.co.uk

secure.encoded.co.uk

uat.encoded.co.uk

sftp.encoded.co.uk

 

The following domains are being retired, if you are still referencing them please contact us to check which domain name you should be using:

callback.encoded.co.uk

ivr.encoded.co.uk

metrix.encoded.co.uk

secure2.encoded.co.uk

sms.encoded.co.uk

 

Services Affected: No services should be affected but as this forms part of our live environment any work carried out is considered a risk.

If you have any queries or you believe that your business would be affected, please contact Encoded via our Helpdesk at helpdesk@encoded.co.uk

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  1. Frank Pocklington

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