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3rd Party Service Advisory: MasterCard - HSBC Settlement File Delay

 

The following news item has been received from our payment provider:

Date:

 Feb 04, 2016

 Time:

10:00 UTC

Region:

EU

Impact:

Moderate

 

Summary:

MasterCard Payment Gateway Services regret to advise that a partial settlement of funds has affected transactions processed overnight to the following acquirers:

HSBC

 

The issue is currently being investigated and an update will be provided in due course.

We regret the inconvenience caused to you and your customers, however we will ensure that the unsettled file is sent through the acquirer at the earliest opportunity.

Mastercard Payment Gateway Services will advise when this has been completed.

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  1. Frank Pocklington

  2. Posted

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