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Service outage for SIP based IVR services - Ongoing

Time: 17-05-2016 08:55 - Ongoing

Affected Services: 

SIP traffic only.


Service Status: 

Service outage for IVR services, please see description below.



We are currently experiencing disruption to SIP based traffic at our Colo2 data centre. This issue affects only IVR services and may result in calls to these services connecting but otherwise silent. We are aware of the issue and are working to resolve affected services as soon as possible.


Apologies for any disruption that this may cause. We appreciate your co-operation and understanding regarding this issue.

If you have any questions or remarks please log a ticket through the Helpdesk system or email

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  1. Frank Pocklington

  2. Posted